Can you be frustrated from flipping through spreadsheets or being bogged down by numbers related to sales? It is now high time to transition to Salesforce, the best CRM needed to transform your small business to a higher level.
What is Salesforce?
Salesforce can be visualized as your personal sales assistant in relationship with steroids. This is an application that is hosted in the cloud, used to understand the sales process, to track various interactions with customers and of course, to close those sales faster. You feel like you’ve got a real life superhero friend who fights not against bad guys but against your sales targets.
Key Features to Know
Contact Management: It is a single solution to manage all your leads, prospects and customers. There will be no more instances wherein someone did not respond because they lost your contact number or email address or simply had it buried in a long list of inbox and spam messages.
Opportunity Tracking: A pipeline and map your sales and you will be able to see which deals are moving forward. No more games of various guessing in which you try to decipher which leads are in what phases of the sales process.
Sales Forecasting: Forecast the future sales, contact proper aims and objectives and monitor your revenues. That’s like having a crystal ball to the future of your business.
Marketing Automation: Outsourcing allow you to effectively reduce time and effort spent on these trivial procedures such as email blasts and scoring for leads.
Customer Service: Customer service with cases and knowledge base as its solutions should also be of the highest quality. Avoid loosing customers because they are not satisfied with the products that you are selling to them.
Mobile Access: Salesforce: it is available at anytime and from anywhere you have your computer or mobile device. Get new updates through your team and customers even when you are a mobile.
Why Small Business Should be Excited About Salesforce
Increased Efficiency: Optimise your sales activities, cut on paper work and shave off time on your hands.
Better Customer Relationships: Customers should be treated individually so as to enhance relationship between the customers and the company that will enable the firm to monitor their tendencies.
Improved Sales Performance: But be sure that by having the desired picture of the sales pipeline and the customers, you will reach the sales goals much faster and more efficiently.
Scalability: With Salesforce, companies can increase their competitiveness and adapt it well to the future development.
